Customer Contact

  • 24-hour Customer Help Desk
  • Airline Support
  • United States (800) 565-0140
  • International (860) 565-0140
  • help24@pw.utc.com

Media Contact

  • Public Relations
  • (860) 565-9600



Pratt & Whitney offers CFM56®* engine operators a comprehensive, dependable choice in maintaining their CFM56-powered fleets.

Now more than ever, customers want a competitively priced alternative for MRO services on CFM56 engines. Pratt & Whitney offers its customers OEM capability with MRO flexibility. We are uniquely positioned to offer our customers CFM56 services tailored to their needs with the quality and support that can only come from an OEM with more than 85 years of experience producing dependable engines.

Pratt & Whitney offers a real choice in the maintenance, repair and overhaul of CFM56 engines. We can provide a single overhaul or a fleet management program, part repairs or serviceable material.

With more than 50 facilities in 10 countries and 12 time zones, Pratt & Whitney operates the industry's most extensive aircraft engine overhaul and part repair network, each incorporating the latest lean methodologies to ensure lower costs and competitive turn-around times. We also partner with leading airlines to add their operational knowledge to our extensive OEM experience. Currently, we offer CFM56 engine overhauls at our Shanghai and Turkish engine centers—each supported by our global part repair network, giving us the flexibility to service your engines quickly and efficiently, saving time and money, and keeping your fleet earning revenue.

In addition to these services, Pratt & Whitney Global Material Solutions gives you a real choice in buying new CFM56 engine parts. For the first time ever, operators have a dependable alternative with new CFM56 engine materials. All 18 Global Material Solutions life-limited parts are certified under FAA and EASA Supplemental Type Certificates (STCs), which are the first and only FAA and EASA certifications ever granted for alternative life-limited engine parts.

Pratt & Whitney further compliments its portfolio with Line Maintenance Services, EcoPower® Engine Wash, Engine Health Monitoring, EcoFlight™ Solutions, a comprehensive lease pool and much more to meet your needs.

  • *CFM56® is a registered trademark of CFM International